How to apply patches and upgrades

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Our software, both the IM server and client messengers, is based on a flexible installation engine offering an easy and fast patching/upgrading without uninstalling the software. If you already use the software, you do not have to uninstall it in order to install a new version.
This article describes the easy steps on how to apply patches and install new versions over existing software.

You can use the "IM Client Updates" built-in feature to deploy new versions and updates for IM client software. For more information see documentation page for the server software at Managing IM client updates and installations.

First, close the program

Before running the patch/new version setup, make sure that you have closed all executable files of the program. In case of the server software (Bopup Communication Server), you must exit the Management Console. In case of the client-side software, you must close IM client (Bopup Messenger/Observer).

Second, launch the new setup

Then run the patch file or the new setup wizard. The Setup Wizard should detect the existing version of the software and display the Welcome to Upgrade Wizard dialog box. Simply click Next to apply the patch or install the new version of the software over the existing (previous) version.

Is that all?

After the Setup Wizard is completed, you can run the program and get the new version working in the same way as the previous version. See the About dialog box, it shows the new version, doesn't it?

There is one important thing for the server software (Bopup Communication Server). After installing the new version/patch, you should start the program service to make your IM server working. Just open the Management Console and start the service from the Welcome page (see Control Service).